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Open Thread: The value and quality of email at work
Merlin Mann | Nov 2 2005
40% of office workers spend 0.5-3 hours reading poorly written e-mail | IT Facts | ZDNet.com More with the email research results:
Things is, I keep encountering people who get 100, 200, 300, or more actionable emails each day; not cron notifications, bug list CCs, or lunch at Chili's for Suzie from AR's birthday--I'm talking about real emails that require more than a one-line response or represent some kind of non-email work. What amazes me is how much of people's email seems to be internal to their company, business unit, or direct team. If I ran a company and learned that most of my employees were spending that much time touching internal email, I'd ask my managers: "For how many and which employees is six hours of email each day adding value to the company?" Maybe that's just me. Understand: I get that email is the way teams communicate on important stuff, but at a certain point, we're back to the guy from Metropolis, aren't we? I realize my view on this stuff is extreme -- I'm a hobo and I work at home -- but you tell me:
Feel free to elaborate. And feel free to say you love getting all that email. I'd enjoy hearing a range of views on this. Also: Non-scientific email pollHow many actionable emails do you get each day? That's email that requires more than a one-line response or requests non-email work. 22 Comments
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Other than automatic notifications I... by Mark Morgan (not verified)
I'm sure that by now... by karl s (not verified)
For me: 70-75 emails,... by Ellen (not verified)
Karl: you can achieve the... by Olga (not verified)
Actionable e-mails: Maybe 20. However,... by David B. (not verified)
I telecommute (256 mi )... by lyndonk (not verified)
Totally agree with Mark Morgan.... by Sam (not verified)
[...] Open Thread: The value... by Cosas por hacer » links for 2005-11-02 (not verified)
You know, it's not the... by Tim (not verified)
I get plenty; they're nearly... by Alan Nelson (not verified)
About MerlinBio Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who created the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today, Back to Work, and Kung Fu Grippe. Also? He’s writing this book, he lives with this face, he suffers from this hair, he answers these questions, and he’s had this life. So far. Merlin’s favorite thing he’s written in the past few years is an essay entitled, “Cranking.” |
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