Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.
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Apple's Bad Day
Merlin Mann | Jul 11 2008
This is not the Friday Apple had wanted. There's a lot of frustrated people out there right now. A quick survey of the damage so far: London launch of iPhone 3G marred by software problems
Macworld | iPhone Central | Crowds, activation delays hit iPhone launch
iPhone launch-o-mess-o-rama | The Macalope: An Apple blog - CNET News.com:
Today @ PC World iTunes Store "Unavailable": This iPod Touch Owner is Stuck in Update Limbo
MacNN | MobileMe problems continue, upset customers
And just wardial a few terms on Twitter:
I don't mean to pile on here; I'm just amazed at the perfect storm of issues Apple is fighting today -- and wondering what the hell went wrong. I wonder if it's all related to server scale in one way or another. It's brutal to watch all this and, at least so far anyway, it feels like a pitiful way to introduce a bunch of enthusiastic new customers to a company that consistently earns its premium from customer experience. My advice to anyone considering touching any part of this frayed wire today is to stay the hell away. At least until tomorrow or Monday. Wait for things to sort out, back up your .Mac data, and hang out until things start to settle down. And, if you have a brick, don't play with it. Wait. Don't fiddle. People get weird at times like this and end up doing stupid stuff to make it worse. Just take a walk, have a drink or three, and let things calm down. And, godspeed my Apple friends who are working on this today. Hang in there, gang. It won't be Friday forever. 15 Comments
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Christmas is Looking UpSubmitted by CuriousG on July 13, 2008 - 10:24pm.
An update: Another user that came to same conclusion as me, that the alpha version of OmniFocus damaged the current database, and that was contributing to the synching data losses I was experiencing. He came up with a clever fix that would have taken me much longer to figure out. And that fix has the OF desktop-iphone synchage working pretty darned smoothly. And just as I dreamt it would be, it is a true thing of beauty to make the changes on the iphone and watch the file appear or disappear on the desktop OF or vice versa. Because of all the ups and downs yesterday, I've been cringing waiting for the other shoe to drop...but so far no shoe. This is a truly beautiful combo (so long as it keeps working). The kinks may end up getting worked out sooner than I'd hoped. When users can sign up for the software and just have it working off the bat, this will be a giant GTD sundae with all the toppings, with no caloric consequences. I can't wait to actually get this thing out capturing in the real world. » POSTED IN:
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