Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.
Merlin’s weekly podcast with Dan Benjamin. We talk about creativity, independence, and making things you love.
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Apple's Bad Day
Merlin Mann | Jul 11 2008
This is not the Friday Apple had wanted. There's a lot of frustrated people out there right now. A quick survey of the damage so far: London launch of iPhone 3G marred by software problems
Macworld | iPhone Central | Crowds, activation delays hit iPhone launch
iPhone launch-o-mess-o-rama | The Macalope: An Apple blog - CNET News.com:
Today @ PC World iTunes Store "Unavailable": This iPod Touch Owner is Stuck in Update Limbo
MacNN | MobileMe problems continue, upset customers
And just wardial a few terms on Twitter:
I don't mean to pile on here; I'm just amazed at the perfect storm of issues Apple is fighting today -- and wondering what the hell went wrong. I wonder if it's all related to server scale in one way or another. It's brutal to watch all this and, at least so far anyway, it feels like a pitiful way to introduce a bunch of enthusiastic new customers to a company that consistently earns its premium from customer experience. My advice to anyone considering touching any part of this frayed wire today is to stay the hell away. At least until tomorrow or Monday. Wait for things to sort out, back up your .Mac data, and hang out until things start to settle down. And, if you have a brick, don't play with it. Wait. Don't fiddle. People get weird at times like this and end up doing stupid stuff to make it worse. Just take a walk, have a drink or three, and let things calm down. And, godspeed my Apple friends who are working on this today. Hang in there, gang. It won't be Friday forever. 15 Comments
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About MerlinBio Merlin Mann is an independent writer, speaker, and broadcaster. He’s best known for being the guy who created the website you’re reading right now. He lives in San Francisco, does lots of public speaking, and helps make cool things like You Look Nice Today, Back to Work, and Kung Fu Grippe. Also? He’s writing this book, he lives with this face, he suffers from this hair, he answers these questions, and he’s had this life. So far. Merlin’s favorite thing he’s written in the past few years is an essay entitled, “Cranking.” |
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